Working Styles: The Impact of Remote Working

How do you prefer to work? On-site, hybrid or fully remote?

I have what can be considered an out of date working style. I like being in the office four days a week — shockingly, I like being around people and I like the team of people I work with. I appreciate this is my choice and I know many of my colleagues like to work hybrid, as this affords them the chance to see family more often, flexibility to do the school run or go to the gym, and to have 10 minutes extra in bed!

What are the potential issues with working fully remote?

Promotions and recognition? Over/under working? Distractions or losing company benefits? For me the biggest concern is with the younger generation.

I think back to my early career within an office. I listened to all the experienced Account Managers when they took calls — how they overcame technical issues, dealt with difficult customers, negotiated prices. I had training but I used to take the best bits from all the Account Managers and find my own style. My concern for juniors is they are not afforded the chance to absorb this knowledge when they are shut away at home. Even if they are in the office, most seniors are trusted to work from home so that avenue is closed off to them.

When children worked remotely from school during the pandemic, parents and teachers felt learning drastically declined. Children need to be around their peers and in front of their teachers. I feel this is a great parallel for our younger workforce generation.

Promotions and Recognition

There is research to suggest that remote workers are working longer hours, performing better, but are 50% less likely to get promoted as they get less face time and go under the radar. One of the challenges remote workers face is the perception that they are less committed or engaged with their work compared to those in the office. This can lead to a bias against remote workers when it comes to promotions or recognition.

However, with the rise of remote work, many companies are developing policies to ensure remote workers are not disadvantaged — regular check-ins with managers, clear communication expectations, and recognition programmes that include remote workers.

The Best Solution

I see the pros and cons from both sides, which is why I think hybrid is the best option. It gives people the chance to be seen, be heard, and for juniors to be exposed to the knowledge and guidance of more experienced colleagues.

The reality is, if the company has a good culture and manages remote working well, then you should be able to choose what works best for you. Are you distracted at home or more productive? I’d love to know your thoughts — especially how you teach juniors and whether they are learning at the same level they were prior to remote working.